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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 pinch screen netbook


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

pinch screen netbook  Lexicon of CRM - Part 1: From A to I The Lexicon of CRM Part 1: From A to I R. Garland - October 12, 2001 0 - A  360 degree view of the customer - A term used to describe the ability for virtually anyone in the company to know anything about the customer (products bought, support calls made, web site visits conducted, etc.). A complete, 306 degree view of customer information. 3G - Supposedly the ultimate wireless protocol technology that is already being used in areas outside of North America where

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Winning Users' Hearts & Minds via Usability: A Retail Example


My recent blog series entitled “Integrated Workforce Management (WFM) Platforms: Fact or Fiction?” established that WFM systems have evolved from point solutions (i.e., time and attendance [T@A], workforce scheduling, absence management, human resources [HR], payroll, etc.) into unified solutions with a common user interface (UI), integrated WFM modules, and centralized

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Infor LX


Infor ERP LX manages standardized, process-driven manufacturing and distribution in high volume, and repetitive environments while complying with legal and regulatory requirements. It includes role-based functionality, and features an embedded workflow with 350 application exit points and a streamlined order-to-shipment process that can sit alongside existing "green screen" display units. Infor ERP LX integrates with shop floor services and the supply chain to aid material supply, distribution, warehousing, and freight management. It also offers cross-enterprise and cross supply chain business processes over the web.

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How Biometrics in ERP Can Enable Cost Savings and Increase Operational Efficiencies


One technology that is currently flying under the radar in the manufacturing enterprise resource planning (ERP) space is biometrics. Biometric solutions aren’t currently getting as much press as say the cloud or big data. But, when properly integrated with an ERP system, biometrics can help an organization reduce costs and improve operational efficiencies. And best of all, a company doesn’t need a

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IP Phone Features That Will Make Your Life Better


Voice over Internet provider (VoIP) solutions are appealing for companies, but many haven’t yet discovered the perks of IP phones. Price is one factor in this hesitation—IP phones are often the highest cost component in migrating from a traditional system to VoIP. Learn how to identify the key features of IP phones and to ensure your employees can make proper use of them, so your employees’ working lives can be improved.

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UNIT4 Coda Financials Is Now TEC Certified


TEC is pleased to announce that Coda Financials software by UNIT4 has been TEC certified and is now available for online evaluation in the TEC Accounting and Financial Packages Evaluation Center. As usual, the vendor performed an in-depth demonstration of software capabilities following a demo script suggested by TEC research analysts. So we had a good opportunity to see the system in real time

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Threshold of a New TEC Advisor


I'm happy to announce the beta launch of our new tool to help people start their research and evaluations of enterprise software systems. Think of it as the doorway to our TEC Advisor online evaluation and comparison application (accessible from our evaluation centers). In the following, I'll explain what it is and how it works. A few years ago I asked on this blog, "How do you

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You Need More Than Functions and Features to Implement an ERP Package Part One: The Administrator and Customizer


You have selected an ERP package. Now you have to worry about implementing the software. This article looks at four categories of tools that a vendor may supply that can make the implementation easier for your project team, end users, and IT department. Read on to see what tools you may want to have in your toolbox before proceeding with the implementation.

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A Primer on Lean Manufacturing Using Microsoft Dynamics AX


Lean manufacturing constructs have been incorporated into the Microsoft Dynamics AX package, enabling firms to support lean and traditional manufacturing practices in a single system. This primer covers the constructs for supporting many of the variations in lean practices.

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Can Enterprises Keep Their Spend on Their Radar (Screen)?


My recent post Why don’t Potential Benefits of Spend Analysis Come by Easily? described typical challenges of comprehensive spend management solutions. On one hand, there are difficulties associated with massive spend data acquisition and subsequent classification and enrichment, and on the other hand, with presentation and analysis when done using rigid business intelligence (BI) tools over

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So, You’re Considering a Paperless Office?


The concept of the paperless office has been around for many years, but only recently has this concept been turned into reality. This article analyzes the advantages and disadvantages of having a paperless office.

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